We recently replaced our roof and Anna with Stronghold Restoration and Roofing was absolutely amazing! They were completely done in one day! She helped with our claim every step of the way and went above and beyond to help us with the insurance company! I highly recommend using Anna at Stronghold Restoration and Roofing for your roof replacement. She is very knowledgeable and professional and was a pleasure to work with!
Super lucky to have Jason Sapp as my roofer and major helper! I had a fight with insurance when I needed a new roof after a tornado. Through every step, Jason advised me about possible choices and finally something worked! New roof in late Au bbeing ! Other repairs had to be made and Jason coordinated all of the repairs for me. He continually consulted me about my choices (materials, time for workers to come), and answered any questions I had, and respected me without being patronizing (very rare since I am a 72 year old female). His response time, even on weekends, was phenomenal. Can’t say enough positive things about my experience with Jason and Stronghold Restoration and Roofing!
We recently replaced our roof due to hail damage. Anna at Stronghold Restoration and Roofing was absolutely amazing! She is very knowledgeable and professional. She helped with our claim every step of the way and went above and beyond to help us dealing with the insurance company! The first inspector did not do the good job and he missed some damage areas. In order to convince the insurance company to re-send an inspector, Anna even climbed to the roof to take pictures by herself….. Roofing crew also did a good job. They came in and removed and replaced our roof in one day! I highly recommend using Anna at Stronghold Restoration and Roofing for any roofing needs you may have.
I am writing this review less than 3 weeks after the first time Andres, my Stronghold Project Manager, first came to my home to provide a consultation. We filed a claim with my insurance company that day, had an adjuster out in two days, had my claim completely approved in less than 48 hours, and my new roof and AC unit have been successfully installed in what I am certain is record time. Andres assured me up front that I would never be asked to pay more than my deductible; if more money was required to complete the job, they’d work with the insurance company directly. In fact, we did have to submit a supplemental to the insurance company and he handled it completely. The outcome of that supplemental did not impact the quality of the work done on my home or completion of the project, which was reassuring. He also worked with my HOA & city to obtain the required approvals & permits. Any time I took a concern to Andres, his response was “That’s not your problem. I’ll handle it,” and he never let me down. I always knew what to expect and was never surprised or confused about where we were in the process. The foreman on site, Tommy, was genuinely friendly and concerned about my needs & comfort level with the work that was going on at my home and the crew was professional & obviously experts at their craft. And last but not least, they left my yard the way they found it, which is not only nice but important from a safety perspective. I would absolutely use Stronghold again and will share Andres’ business card every chance I get. I’m a little sad I won’t be seeing him around anymore! Everyone was such a pleasure to work with!
Nick Blackburn with Stronghold has been one of the best and easier contractors to work with. Extremely responsive, very thorough, very open about the process, and boy howdy the hustle that man has! From the time we got the free inspection to having a new roof was hardly a month. Nick communicated very efficiently and honestly the entire time. He navigated the process with insurance (TWIA) like very knowledgable and quickly. Working with Nick make the process extremely stress free. I don't want to forget the crew the came and completed the actual roof. They did an outstanding job. Very efficient and quiet (was not expecting that). They also cleaned up after themselves very thoroughly. Thank you to the entire crew.
I recently had the pleasure of working with Jason Sapp at Stronghold Restoration & Roofing for replacing our 20 year old roof, and we couldn't be happier with the outcome. From start to finish, the entire process was seamless, efficient, and professional, their team demonstrated a high level of expertise and commitment to customer satisfaction. The project manager and installers stayed late to get the job completed. After a 13 hour day the installers finished and were laughing and smiling with each other while cleaning up. Amazing, after a long day in the Texas sun my hat is off to the workers. The crew left my property clean and free of debris and I got a new roof that looks fantastic. I highly recommend Jason at Stronghold Restoration and Roofing for any roofing needs you may have. Thank you, for a job well done!